You can check the Rivo3 software version by viewing the Rivo Bluetooth device name on your connected device under Settings > Bluetooth.
To update to the latest software, you will need a Windows 11/10/8 PC and a USB-C data cable.
Important: After upgrading to Rivo 3.5.2 or later, you cannot downgrade to a version earlier than 3.5.
Update Steps:
- Download the latest software file “Rivo3_3.x.zip” and extract it.
- With Rivo powered on, connect Rivo to your PC using a USB-C cable.
- In the extracted folder, run “Rivo3_Updater.exe” or “Rivo3_3.x.exe”.
- Depending on your PC settings, a User Account Control (UAC) dialog may appear.
- When the “Rivo Update” window appears, click Next.
- Follow the voice prompts: hold the Power button, then briefly press and release Button 2.
- Wait while the update is in progress. Do not disconnect Rivo or the USB cable until the update is complete. (Disconnecting may cause device malfunction.)
- Wait until Rivo announces, “Rivo has been successfully updated.” Then click Exit on the PC.
- Disconnect the USB cable, then pair Rivo3 again and use it as usual.